First Time Citrix User?
When you
launch "Hosted Desktop" from the shortcut on the left, it will first
detect the type of system you are using (Windows, Mac, Linux etc) and it will
redirect you to a site where you can download and install the appropriate version
of the “Citrix Receiver” application.
Once the
appropriate version of the “Citrix Receiver” is installed, you can login with
your email address and password to your hosted desktop.
** Note: If
your computer has a personal firewall active, you may be prompted to enable
Citrix ICA traffic.
Setting up Hosted Exchange in Outlook?
If you are
using XCentral’s Hosted Exchange on your computer, you will be required to
configure your Outlook account when you access the service for the first time.
Simply enter
your name, email address and password on the “Add New Account” screen when
Outlook starts and when prompted select to “always trust this site”.
Following
that, simply launch Outlook - there's no need to access via this page.
** Note: you
require Outlook 2007 or 2010 on Windows, or Outlook 2011 on mac in order for
this to work.
Setting up Email on a Mobile Device?
Email us at support@xcentral.com.au stating the
device type (iPhone, Android, BlackBerry or Windows Mobile 7) and we will send
back the appropriate instructions.
Need Help?
Please
contact XCentral support by emailing us at support@xcentral.com.au
